Product Filter & Search App General FAQs

Below you'll find answers to all questions you may encounter when installing the Product Filter & Search App.

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What are your app's store requirements?

Every Shopify store can install the Product Filter & Search App with just a few clicks. With up to 2x conversion rate in 13,000+ stores and 1400+ five-star reviews, our app will be a great choice for your store.

Which browsers are compatible with Product Filter & Search app?

Shopify apps are mostly supported by compatibility with Mozilla Firefox, Google Chrome, and so does Product Filter & Search app. We strongly recommend you use the mentioned web browsers to avoid any unexpected errors.

Does the app installation affect the store's SEO performance?

Our app has absolutely no effect on the display and ranking of your products on Google suggestions. In addition, we use a wide range of SEO optimization features such as canonical URLs, shorten URLs, and search display optimization to help customers reach the product in the most optimal way.

Does your app work with my theme?

Our app will be automatically installed and integrated with most Shopify themes. If your store theme is not in our supported theme list or has been wholly customized, the default theme will be built for your store after you run our app's auto set-up. Our support team is always ready to assist you to set the app up on your favorite theme seamlessly.

Do you offer a free trial?

Product Filter & Search provides customers with a free 14-day trial that includes all features and support at all levels. Your free trial begins after you successfully install Product Filter & Search and you will not be asked to provide your payment information in order to start your free trial. 

Can your app work with other apps?

Product Filter & Search works with top-notch Shopify & eCommerce apps to generate innovative and outstanding experiences for merchants to grow at scale. You can completely build a perfect ecosystem for your store with the following list of our partner apps. The app can still work well when you decide to have other apps installed in your Shopify store. We have developed tools that let you integrate other apps with Product Filter & Search, enabling individual apps to serve their designed purposes and work with one another.

Can I transfer filter & search data between different Shopify stores?

The Product Filter & Search allows you to export and import feature data, therefore you can transfer data between different Shopify stores that have Product Filter & Searched installed. When you need to migrate all data in the store, our support team is here to help.

Can you help me with the app setup?

All our support channels are always available to reach by our customers. When our setup guide doesn't work well with your store, don't hesitate to contact our support channel that suits you best for setup assistance even during the free trial.

I have custom needs, can you help me out?

In case you have special requirements for your store, don't hesitate to contact us for support to customize our app anytime. Our support team is always ready to support any request from customers.

Can I customize how your app looks on my store?

You can always fully personalize the app display to match your store’s style. All of our feature displays are adjustable including theme layout, filter display & search display at all levels.

What can I expect in terms of new features and templates?

We appreciate every single feedback from customers to optimize the app's features. All updates and releases of new features will be disseminated to all customers via Blog, Facebook and Help center.

Does Product Filter & Search App offer any discount?

Our ultimate goal is to provide the best conditions to our customers. In addition to service packages that are optimized for the needs of your store, we also offer you many discounts from the Product Filter & Search and our partners. For the latest discount information, please follow our website or contact our support team for better consultation.