Okendo Integration Guide

Okendo empowers its customer reviews, including many of the fastest-growing direct-to-consumer brands. Here is our guide for Okendo integration with Boost Product Filter & Search app.

In the article

About Okendo

1
App Information

Okendo is a customer marketing platform with all the tools needed to capture and showcase high-impact social proof such as product ratings & reviews, customer photos/videos, and Q&A.

Book a demo to know more about Okendo

2
Okendo Integration Benefit

  • Display reviews/ratings in the product item.
  • Display the filter option by ratings/reviews.

Demo for Okendo integration with Boost

Here is our customer's store with our app and Okendo integration.

1

Display reviews/ratings in the product item

2

Display a filter option by ratings/reviews

https://www.ethos.community/collections/all

Okendo display filter option by ratings/reviews

Instruction

Attention: The current document only works with the new front-end lib from Boost Commerce. Please read this document first to know if you are using the latest version.
For other versions, kindly contact support@boostcommerce.net for support.

Please make sure that both apps are installed on the selected themes or the integration might not work correctly.
1
Please go to Product Filter & Search -> Tool -> Integration
2
Switch on the Okendo integration toggle > Confirm acknowledged that the process will  remove old integration data of Okendo (if any) to use the newly selected app data for integration on all  themes  installed our app on. 

Okendo integration


3

Build rating for the product items

After the sync ends, review rating for the product items is automatically enabled. 

By default, review stars are placed  under product titles. For placing review stars to another position, contact us or follow this instruction (only for advanced users who well-known in liquid & javascript code):

Please find the code line contain [[itemTitle]] in the file boost-pfs-filter-html.liquid, & then change it to the place you want:

Okendo integration

If the file boost-pfs-filter.liquid does not exist, please find it in boost-pfs-filter.js:

Okendo integration

To use review stars for filtering, refer to Step 4 below.

4
(Optional ) Build a filter option by ratings/reviews.
Wait about 3 minutes for the syncs done before creating a filter option by review ratings: Go to the app's Homepage > Manage Filter tree > From a filter tree, click Add a filter option button > Choose Review Ratings > Click 2 Save buttons. Refer to this article for more details.

Okendo integration

Note: An automation will add/delete metafield in the in-app Metafields setting once the integration is enabled/disabled. Kindly do not remove it.

Okendo integration

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