Shopify Product Reviews Integration guide
📖 Here is the guide for Shopify Product Reviews Integration with Boost AI Search & Discovery app.
âš Important Note for Users with Shopify Product Reviews Integration
We understand that some of our valued users have previously integrated the Shopify Product Reviews app with our platform. Please be aware that this app is no longer listed on the Shopify App Store. For further information, please check here. However, if you have already integrated it with our app in the past and continue to use it, rest assured that your integration should continue to function as expected.
While Shopify Product Reviews is no longer available for new installations, existing integrations should remain operational. If you encounter any issues or have specific questions about this integration, please don't hesitate to reach out to our support team for assistance. However, since the app is no longer supported by Shopify, while updates and changes are inevitable, some issues may become impossible to resolve. In that case, we hope for your understanding and rest assured, we are here and always trying our best to help.
Thank you for choosing our services, and please feel free to contact us with any inquiries or concerns you may have. Your satisfaction is our priority.
On this page
About Shopify Product Reviews
1
App Information
Shopify Product Reviews allows you to add a customer review feature to your products. This provides a way for your customers to engage with you, as well as each other to encourage sales.
App details: https://apps.shopify.com/product-reviews
2
Shopify Product Reviews Integration Function
- Display reviews/ratings in the product item.
- Display a filter option by ratings/reviews.
How to integrate Shopify Product Reviews with Boost AI Search & Discovery
This feature only works with Boost AI Search & Discovery V2 and above. To find out which version of our app your store's current theme is installed with, please follow this article.
Go to Boost AI Search & Discovery > Tool > Integration > Select Product reviews tab.
Note: Please be aware that within each 3rd-party app integration category, only one app can be active at a time. Therefore, if you'd like to integrate another 3rd-party product reviews app, it's recommended to manually toggle OFF this app to avoid any conflict > Select Remove to confirm your action.
💪 In other case, even without toggling off the integration, when you enable another app within the same category, the previously active app will be automatically disabled after your confirmation.
âš Please continue following these steps below only if you're using our app's V3 and just in case the automatic integration process does not work for your store after finishing the previous steps.
At step 6, if you do not find the 3rd-party app in the App embeds' list, no worries, just move on to step 7. Learn more about Shopify's App embeds here.
You can add the Product Rating anywhere in the Product Item. To learn more about this element, visit our article here.
Now you're set and ready to go!
If you encounter any issues during the integration process, please don't hesitate to contact our support team for further assistance at support@boostcommerce.net.
Customize the rating's position for the product items (V2 only)
After the integration, review rating for the product items is automatically enabled.
By default, review stars are placed under product titles. For placing review stars to a different position, follow this instruction:
These steps below for advanced users whose expertise is in liquid & javascript coding. For further assistance, please contact us at support@boostcommerce.net.
[[item <title>]] in the file boost-pfs-filter-html.liquid, and then move it to the place you want:
If the file
boost-pfs-filter.liquid does not exist, please find it in
boost-pfs-filter.js instead:
To use review stars for filtering, refer to the instruction below:
(Optional) Build a filter option by ratings/reviews.
Go to the app's Filter > Manage Filter Trees > From a filter tree, click Add a filter option button > Choose Review Ratings > Click 2 Save buttons. Refer to this article for more details.
An automation will add/delete metafield in the in-app Metafields setting once the integration is enabled/disabled. Kindly do not remove it.
If you encounter any issues during the integration process, please don't hesitate to contact our support team for further assistance at support@boostcommerce.net.