Shopify Translate & Adapt language Integration Guide

📖 This article will help you learn how to use Shopify multi-language settings with Boost. 

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About Shopify Language

App information

  • Shopify supports multi-languages settings for your store so that you can interact with customers from in different languages and make sales globally. 
  • Translate your store front end automatically.
  • URL: https://apps.shopify.com/translate-and-adapt

How to integrate Shopify Language with Boost AI Search & Discovery

This feature only works with Boost AI Search & Discovery V2 and above. To find out which version of our app your store's current theme is installed with, please follow this article.

1
Firstly, please add Geolocation app to your store by following this instruction from Shopify.
2
After finishing setting up Geolocation, install Translate & Adapt by Shopify to your store by following this instruction from Shopify. 

3
Make sure you have at least two different languages added in your Shopify Admin's Settings. For example: English and German. 

To learn how to add language(s) to your Shopify store, please visit this article. 
4
In Shopify Admin, open Translate & Adapt by Shopify app > select the language you'd like to translate to from the drop down list in Localized content: 

5
Click Auto-translate > Translate to confirm. Then wait for the confirmation email.

6 (optional)
After receiving the confirmation email from Shopify's Translate & Adapt, if the update is not up and running yet, open our app Boost AI Search & Discovery > Sync > Select Sync multiple languages data option from the dropdown > click Sync multiple languages data button.

You can do this step just in case you're having any issues with your products or labels not being translated yet after the integration

After the sync is complete, check your store and see the results.

App limitations

💡 While Boost AI Search & Discovery works diligently to ensure compatibility with various third-party apps and services, we have identified some constraints that may impact the full functionality of the Shopify translator integration. These limitations are specific to our app and are not reflective of any shortcomings on the part of Shopify translator.

  1. Multiple apps are required to be installed to show the translations on storefront

    To show translations on the storefront, you need to add both apps: Geolocation and Translate & Adapt by Shopify.

    Field with Variants Cannot Be Translated

    A field with variants cannot be translated, even if it is entered in "Custom". In this case, you should go to Translation in the Boost AI Search & Discovery app admin to rename the label as desired.

    For example: {{count}} products

    Limiting number of elements that can be translated

    With the element built by the BSD app, you cannot translate the following elements:

    • Filter tree
    • Toolbar
    • Instant search widget
    • Metafields
    • Product variant in Recommendation widget

However, you can translate any other page or element that comes from the original theme

Only these fields below that can be translated in the Product Item:

    • Product title
    • Product option
    • Product description
    • Product variant

Rest assured, we're actively working on addressing these limitations and improving the integration's performance to provide accurate and comprehensive translations for your store. We appreciate your understanding and patience as we continue to enhance our app's capabilities.

If you encounter any issues during the integration process, please don't hesitate to contact our support team for further assistance at support@boostcommerce.net.