Setting up AI-based recommendation

📖 In this guide, we will walk you through the process of setting up AI-based Boost AI Search & Discovery Recommendation widgets to enhance your storefront's appeal and functionality.

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⚠ This feature only works with Boost AI Search & Discovery V3. To find out which version of our app you are using, please follow this article.

Understanding AI-based recommendation

The AI-based recommendation is automatically generated by our AI models, which are based on products that are commonly purchased together, have similar product data, and become more accurate over time as more order and product information becomes available.

  • [Recommendation type] recommendation cannot work without read_orders and other permissions:
    • 3 recommendation types will need your permission are: FBT, Related items and Trending products

Set up AI-based recommendation

To set up an AI-based recommendation, we need the view_order and read_order permission to run data for the model.

As a basic flow to set up a recommendation widget, to create an AI-based recommendation widget in the app’s dashboard:

  1. Go to Recommendation > Recommendation widgets.
  2. Click Add new widget.
  3. On the Recommendation Type section, select Product page or Cart page > select Frequently bought together or Related items > click Next.

⚠ Currently, AI-based recommendation is only available for Frequently Bought Together and Related items recommendation type.

  1. On Recommended product settings, select AI-based recommendation, in previous step, if you have selected:
    • Frequently Bought Together
      • The Primary algorithm is set by default as AI-based Frequently Bought Together and will recommend products that are more often browsed and purchased by other customers in a single transaction, based on items added to the customer’s cart, and the shopping history of all customers on your store.
      • You can choose the Secondary algorithm just in case the Primary algorithm data is insufficient:
        • Bestsellers
        • Most viewed
        • Newest arrivals
        • AI-based Alternative products
        • Not set

    • Related Items
      • You can select 1 of the 3 options for Primary Algorithm:
        • AI-based Complementary products
          • Show products a user would purchase in addition to a particular product or set of products.
          • Ex: if a user is looking at toothpaste, this algorithm shows toothbrushes and dental floss.
        • AI-based Alternative products
          • Show products a user might consider as an alternative to a particular product or set of products.
          • Ex: if a user is looking at toothpaste, this algorithm shows other types of toothpaste.
        • AI-based Complementary products and Alternative products
          • Show products that could be complementary products and/or alternative products.
          • Ex: if a user is looking at iPhone, this algorithm shows phone cases, screen protectors, and other types of iPhone.

      • For Secondary algorithm, we have these options available just in case the Primary Algorithm data is insufficient:
        • Bestsellers
        • Most viewed
        • Newest arrivals
        • Not set

  1. Click Next.
  2. Start customizing your recommendation widgets.

Tutorial Video

Watch our tutorial video to see how to set up Product Recommendation Widget:

If you have any questions or need further assistance, please do not hesitate to reach out to our dedicated support team at