Troubleshooting and customization for metafield filter option
Below are steps to fix issues about the metafield filter option and customization.
In this article
Troubleshooting
1. Metafield is not listed as a filter option
The Metafield filter option has no settings when selected, there's a high chance:
- Your metafields have not been added to the Metafield page
- The Metafield information is incorrect.
Please go to Menu Tools, select Metafields > Add the correct Metafield information with the filter option checkbox selected.
2. Invalid Metafield information
You added metafield but it did not index because of invalid information. It will show a notification to inform you which metafield is invalid. The metafield itself will have a badge invalid next to it.
Please re-check the metafield information in your product data. Edit the metafield > Save again > Wait for the process finish.
Customization
You can add up to 5 metafields. If you need more product metafields or other metafield types added, please contact us at support@boostcommerce.net