For dev - Troubleshoot an issue of Translation Lab (App Lib V2)

This article is used for troubleshooting when our filter is not showing up. We do not have integration with Translation Lab app.

This instruction is appropriate for App Lib V2 only. The app lib V3 associated documents will be available soon. Please contact us for further assistance.

What is the issue?

In some cases, our filter cannot be shown when the Translation Lab app is running.

Here is an example of a store translated from English to Spanish via the Translation Lab app and the left-side filter tree does not load:

Why it happens

Translation Lab app mistranslates our filter elements, which distorts the display filter.

Below is an example, where our filter code "productAndVariantAvailable":true was mistranslated into "productAndVariantAvailable":falso

How to fix

Go to the Translation Lab app > Switch to the  Translations tab
Fill the required fields to search:
  • Translations for language: Pick the language, on which the issue happens; in this case, it is Spanish
  • Translation of: Choose Metafield

Find the metafield of our filter app and delete all the right-side translation.

Click the  Save button.

After that, the filter tree should be automatically shown normally on the frontend: