Guide to Uninstallation
This article will instruct you on steps to uninstall the Product Filter & Search app safely to avoid any error pop-up when browsing the collection page. There are three scenarios:
- Scenario 1 [Always recommended]: You run our Theme Revert before deleting our app
- Scenario 2: You mistook deleting our app without running our Theme Revert
- Scenario 3: Your store trial is expired
Scenario 1 [Always recommended]: You run our Theme Revert before deleting our app
Before deleting our app, we suggest you run our Theme Revert process to revert our code. Please follow these steps:
- From our app-admin page, click Theme > select Theme Revert
- Select the theme(s) you would like to remove the filter > click on Revert Theme > click Yes, revert anyway
- Publish a theme that does not contain our app's code. For the publish instruction, please click here.
- Delete our app completely
On the expired pop-up, click Theme Revert hyperlink to navigate to Theme Revert page.
Select the theme(s) you would like to remove our code > click Revert Theme > click Yes, revert anyway.
Publish a theme that does not contain our app's code. For the detailed instruction, please see here.
See how to revert our app on your theme:
In case you do not have any backup theme but only your live one that has our app installed, a safe way to proceed is to clone your live theme and run the Theme Revert process on this duplicate one. This will help prevent any broken layout issues to affect your storefront. If there are no problems afterward, you can publish this duplicate theme and remove our app.
Scenario 2: You mistook deleting our app without running our Theme Revert
In case, you have already uninstalled our app without running our
Theme Revert and you do not want to re-install it back, please kindly refer to our
Manual Uninstallation to manually remove our code.
If you find it difficult to uninstall it manually, please feel free to let us know via firstname.lastname@example.org. We will send a collaborator account request and remove the code for you. After the work is done, you could delete our collaborator account.
If our app was manually installed, the automatic Theme Revert process cannot help remove our code. In such case, you could manually remove them with Manual Uninstallation guide before deleting the app from your app listing. After that, the theme will be back to the moment before our app's installation. Any product item customization made after installing our app will not be saved, you could manually implement them back on the reverted theme.
Scenario 3: Your store trial is expired
When the trial is expired and you do not wish to continue with our app, please run the Theme Revert to remove any remaining code from our app and avoid any possible bugs.