Guide to Uninstallation

This article will instruct you on steps to uninstall the Product Filter & Search app safely to avoid any error pop-up when browsing the collection page. There are three scenarios:


Scenario 1 [Always recommended]: Run the Theme revert process before deleting our app.

We have prepared a process to help you automatically remove the app codes safely before removing our app from your store's app list.

Please simply run the  Revert Theme feature in our app on your theme(s) that has our app on. In order to refer to our visual guide, please refer to this article


Scenario 2: You mistook deleting our app without running our Theme Revert

In case, you have already uninstalled our app without running our Theme Revert and you do not want to re-install it back, please kindly refer to our Manual Uninstallation to manually remove our code.

If you find it difficult to uninstall it manually, please feel free to let us know via  support@boostcommerce.net. We will send a collaborator account request and remove the code for you. After the work is done, you could delete our collaborator account.

If our app was manually installed, the automatic  Theme Revert process cannot help remove our code. In such case, you could manually remove them with  Manual Uninstallation guide before deleting the app from your app listing. After that, the theme will be back to the moment before our app's installation. Any product item customization made after installing our app will not be saved, you could manually implement them back on the reverted theme.

Scenario 3: Your store trial is expired

When the trial is expired and you do not wish to continue with our app, please run the Theme Revert to remove any remaining code from our app and avoid any possible bugs.

Instruction

1

On the expired pop-up, click  Theme Revert hyperlink to navigate to Theme Revert page.

Theme Revert hyperlink

2

From the theme(s) you would like to remove our code, click Actions > Revert all filters & Search features > click Yes, revert anyway

3

Publish a theme that does not contain our app's code. For the detailed instruction, please see here.

Watch this tutorial video to know how to run the theme revert setup: